Service policy

Service


Pre-sales                                  
  • Provide customized design application solutions based on usage scenario requirements
  • Provide online product function demonstrations and technical explanations





Implementation        

  • Provide online or on-site guidance for installation and commissioning services
  • Provide free technical guidance and training services to customers
  • Provide product supporting operation and application manuals.





After-sales                                   
  • Provide remote online technical services, including technical support such as training, guidance, troubleshooting and troubleshooting.
  • Provide lifetime free product firmware software upgrade service.
  • Provide lifetime supply of product accessories.
  • Communicate regularly about return visit usage.
  • Invitation to come for inspection and exchange training.